Shipping policy
At Plunge Tub Hub, we are committed to providing a seamless and efficient shipping experience for our customers. Please read our shipping policy below to understand how we manage the delivery of your orders:
Free Shipping
- Eligible Regions: All orders over $1,000 USD are eligible for free shipping within the continental United States (48 states). This policy excludes Alaska, Hawaii, and other U.S. territories.
Shipping Timeframes
- Processing Time: Orders are typically processed and shipped within 2-3 business days of purchase.
- Delivery Time: Most orders are delivered within 7 business days. However, if there is a specified lead time for a product, you will be informed before completing your purchase.
Tracking Your Order
- Once your order has been processed, you will receive a tracking number via email. This will allow you to monitor the status of your shipment until it arrives at your door.
Contact Information
If you have any questions or concerns regarding your order or the estimated time of delivery, our customer support team is here to help. You can reach us through the following methods:
- Phone: Call us at 1 (865) 507-2638 for immediate assistance.
- Email: Send an email to our support team at support@plungetubhub.com.
- Contact Form: Visit our "Contact Us" page on our website to submit an inquiry via the online form.
We are committed to ensuring that your order arrives promptly and in perfect condition. Thank you for choosing Plunge Tub Hub!
